Explore Sales Renewal’s latest blog posts, expert advice, news, and commentary. Learn more about the features of our innovative blog here.

Is Your Business Built for 24/7 Customer Relationships?

Sales Renewal's Insight

A seismic shift is under way that many businesses cannot ignore: thanks to new technologies, instead of waiting for customers to come to you, you can address your customers’ needs the moment they arise—and sometimes even earlier. It’s a win-win: customers get a dramatically improved experience, and companies boost operational efficiencies and lower costs.


Article Excerpt:

New technologies have made 24/7 customer relationships possible. It’s time to change your business model accordingly.

Three Critical Videos for Marketing Professional Services Firm

Sales Renewal's Insight

Videos have become very popular through various channels on the internet. They are shared more often than any other media on social media, generate more clicks in email newsletters and are often preferred to reading explainer text. Professional Service  firms should be taking advantage of this rise in video and have at least three main types of informative (and fun) videos to ensure visitors will be able to understand what you do, how you do it and why they should use you all through videos.


Article Excerpt:

Three types of video you should be using to market your professional services firm, its expertise and its service capability.

8 Ways to Encourage Employees to Share Your Content on Social Media

Sales Renewal's Insight

Your employees are can be your best marketing asset. Are you taking advantage of them? There are several effective ways to engage your employees and encourage them to share your content and marketing messages on their social channels. You can do this via a formal program by establishing an employee advocacy program or more informally. You need to figure out what will work best in your organization. Here are some tips!


Article Excerpt:

What can you do if employees won't engage with your employee advocacy program? These are 8 ways to encourage employees to share your content on social media

Content Curation Best Practices for B2B Marketers

Sales Renewal's Insight

We’ve been promoting the advantages of curated content (lower cost, enhanced credibility, broader selection of topics) for years so it’s heartening to hear it’s catching on. Check out these B2B tips.


Article Excerpt:

Content curation is a valuable B2B marketing tactic. Here are 5 content curation best practices B2B marketers need to use

6 Types Of Customer Segments that exist in the Market

Sales Renewal's Insight

How do you segment your customers? By demographics, by geography, by behavior or by smart segmentation?  Read about each how each segmentation works.


Article Excerpt:

There are various types of customer segments based on the different varieties of segmentation. In this article, we discuss 6 such customer segments.

Call to action: The how and where of CTAs

Sales Renewal's Insight

Three little letters … CTA. Those three powerful little letters not only will increase the user’s interaction with your website, but will also clue the user into knowing what to do next. There are simple CTA’s, “Shop Now”, “Buy”, but crafting a more compelling and powerful CTA leads to higher conversions. Learn how.


Article Excerpt:

A call to action is a marketing term for a button that entices a user to take an action, leading them down a conversion funnel. Find out how to use them.

How Mobile is Dominating the Customer Journey (and Why You Should Care)

Sales Renewal's Insight

Think your B2B customers aren’t using mobile? Think again! The Boston Consulting Group found that for more than 60% of B2B buyers, mobile played a considerable role in a recent purchase. B2B buyers are using mobile devices to conduct research on their needs and find other sources of information, potential vendors, and service providers. Look at your own analytics to determine the importance of mobile for your business and make sure your mobile presence is optimized.


Article Excerpt:

Mobile is changing the customer journey, so find out how your mobile marketing strategy can adapt to these changes to serve your customers better.

Exactly What You Can Do to Define What Makes Your Brand as Unique as … M&Ms

Sales Renewal's Insight

“Melts in Your Mouth, Not in Your Hands!” For any business to succeed, it needs to uncover its USP or unique selling proposition; without placing a distinct and memorable stake in the ground, it is in danger of falling into the black hole of “everyone else”. Research your competitors to see what sets you apart and create buyer personas (detailed descriptions of your ideal customer) to help you make a list of everything that makes you different. Use your unique selling proposition in everything you do to help make better connections with your customers.


Article Excerpt:

"Melts in your mouth, not in your hand," the slogan for M&M's candy, was trademarked as far back as 1954 and is one of the best-known ever. It's cute. It's memorable. And it's helped make M&M's brand the success it is today -- and not just because the phrase is catchy."

Instagram Influencers Are the New, More Powerful Yelp Elite

Sales Renewal's Insight

Has your business been targeting Yelp Elite or Instagram Influencers? How successful have you been?


Article Excerpt:

"Restaurants are going to great lengths to market themselves to Instagram users. The newest Boston Chops location that opened last May is home to a so-called “Instagram table.” Outfitted with a customizable lighting system that’s controlled by an iPhone, it gives diners the ability to perfectly light their shots in a restaurant that’s severely lacking in natural light."