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Multichannel vs. Omnichannel Marketing: Is There a Difference, and What Does It Mean to You?

Perhaps the only thing that changes more rapidly than technology in today’s amped-up digital environment is the terminology used to describe that technology and its impact on consumers–and marketers. One recent example is the advent of the term ‘omnichannel’ marketing, which many struggle to differentiate from another relatively recent term–‘multichannel’ marketing. Sales Renewal’s insight: Omnichannel […]

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Are You a Loyalty Company?

It’s harder than ever to earn your customers’ loyalty. They are “always on, ” have instant access to myriad choices, and can easily find the cheapest prices from any supplier. Many companies think they’ve solved this with a loyalty program, but the competition is stiff there, too. On average, consumers belong to eight loyalty programs […]

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Establishing a Marketing Budget for Your Business

How much should I spend on marketing? I get this question a lot as both President of ChapterTwo Marketing & Public Relations and as a SCORE volunteer. Unfortunately, most of the guidance floa… Sales Renewal’s insight: While every business needs a customized marketing budget, there are some benchmarks to pay attention to – anywhere from […]

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