Author Archive

Multi-Faceted Marketing, Flexibility Proves JointSourcing a Good Solution for Professional Services Firm

Sales Renewal Announces First Anniversary of The JointSourcing Solution™ for The Harvest Group Professional services firm successfully outsources marketing function Concord, MA, November 27, 2017 – Sales Renewal, a unique, full service marketing agency that is revolutionizing small business marketing with The JointSourcing Solution™, is pleased to announce the one-year anniversary of JointSourcing with The […]

Read more

58% More Shoppers Called Businesses on Cyber Monday 2017 — What Should Marketers Do?

DT University at DialogTech uncovered inbound call volumes were 58% higher on Cyber Monday 2017 than average daily call volume. Learn more about the research. Sales Renewal’s insight: Timely reminder from our partner Dialogtech: “What starts online…doesn’t always stay online!” Regardless of your business, phone training for your frontline staff is fundamental to your success. […]

Read more

Designing Content-First for a Better UX – GatherContent Blog

Why design content-first? Because content is UX. If the primary purpose of websites is to deliver valuable content to an audience, we should be designing content-first for the best possible UX. But we frequently miss the opportunity to validate and iterate our UX designs with content insights, instead waiting until the final stages to unite […]

Read more

Surveys, Complaints, and the Value of Regularly Scheduled Listening

Who doesn’t get excited about survey responses, right? Right?! In case it’s not coming through on screen, that was written in a sarcastic tone. Creating and managing customer surveys online (or paper, or phone surveys) is rarely earthshaking. Survey response rates are often low, and responses tend to roll in rather slowly. But the insight […]

Read more

1 2 3 5
Sales Renewal